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Reputation Services




The Importance Of Having A Great Reputation
In today’s hyper-connected world, a positive online reputation is a vital asset for businesses. A good reputation instills trust, making potential clients more likely to choose your products or services over competitors. It sets your business apart, establishing a positive image that bolsters brand loyalty and encourages repeat business.

Did You Know..

  • People trust online reviews as much as personal recommendations  85% 85%
  • Consumers say that negative reviews made them not want to use a business. 60% 60%
  • Consumers are more likely to dismiss reviews that are older than 3 months 69% 69%
  • Nearly 3 out of 4 consumers trust a company more if it has positive reviews. 75% 75%

Monitor, Build, Market

Manage your reputation by monitoring the top online directories and social media so you can see what your customers are saying about you.

Build your reputation by having a system in place that generates more positive online reviews from your existing customers. 

Market your reputation by showcasing all your 5 star reviews on your website in real time and by posting on all of your social media pages.


Our Comprehensive Package Includes:

We will monitor all the main directories and social media platforms for your reputation and alert you of any negative ones.

We will send out review requests to all your customers via sms and email which will result in an increase of 5 star reviews.

We will reply to all of your reviews so that your current and future customers know that you care about them.

We will give you a widget for your website that will live stream all of your 5 star reviews so that your visitors can’t miss what a great company your are!

We will design and give you materials to help you with review generation such as a QR Code, signs and a NFC card to make it easy for people to leave you a review.

We will then showcase your reviews by posting them on all of your social media pages which will help with social proof.

From Our Blog

What to say to negative reviews. Word-for-word ideas.

What to say to negative reviews. Word-for-word ideas.

As a small business owner, you are always one bad review away from disaster. It's important to be prepared for when the unexpected happens, and that means having a plan in place for how to respond to negative feedback. In this blog post, we will discuss some...

How to Handle Negative Reviews and Customer Complaints

How to Handle Negative Reviews and Customer Complaints

How to respond to negative reviews No business owner likes to see negative reviews, but they are an unfortunate reality of doing business online. Rather than agonising over every bad review, take a constructive approach and use it as an opportunity to improve your...

What Customers Say About Us

Best web design company I have ever used. Would never go anywhere else now. Vicky went above and beyond! I recommend her now to everyone I know! Extremely helpful and knowledgeable! Really boosted our online presence and have now worked with Vicky on multiple projects.

Marie Forkan

I've worked with Victoria in various online marketing projects over the last few years and have found her to be very conscientious and customer focused. I would have no hesitation in recommending her services to businesses who are looking to establish a professional online presence!

Earl Gardner

I’ve recently had my website done by an amazing lady, not only does she really listen but she helps too, and her work is brilliant. Vicky has really captured me and my business and everything I promote, so if you’re looking for someone to build you a site or to upgrade yours, I highly recommend her.

Vicky D

Vicky is simply excellent! We can be demanding but Vicky always responds in a positive & helpful way. Over the past few years we often require a quick turnaround, this is where Vicky is worth her weight in gold! Not only is her work accurate & professional but she adds more than we asked for.

Stephen Smith

Vicky was recommended to me and I am so glad that I asked her to create my website.  She made the whole process very easy for me. She explained things so that I understood them. I now have an idea for another website and it will be to Vicky I will be returning. I am very happy to recommend her!

Su J

I cannot recommend Vicky highly enough. From the initial contact to end product they have been extremely professional, helpful and easy to work with – always putting the client first and providing much needed expert advice. I’ve also been listed on the first page of Google!

Danny F

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Ready To Get Started?


  • Phone:

07880 540201

  • Email:


  • Location:

5 Brayford Square, London, E1 0SG

About Us

We provide services that help businesses to thrive online. Get in touch to boost your online presence...

Galaxy Online Services - Farnborough - Helping Local Businesses to Thrive
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